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The website - Eazyefly.com - is solely designed to serve and assist customers across the globe in planning their travel itineraries. By using our website for your travel needs, you agree to the terms and conditions outlined here. These terms govern all travel-related transactions conducted on Eazyefly.com and ensure compliance with legal obligations.
These terms of use are entered into by and between you and Eazyefly. They govern your access to and use of Eazyefly.com, the Company's mobile website, and mobile and tablet applications (collectively referred to as the "Website"). This includes all content, functionality, and services offered through these platforms, whether you are browsing as a guest or a registered user. The Website is provided exclusively to assist you in gathering travel information, checking the availability of travel-related goods and services, making legitimate reservations, and conducting business with travel suppliers.
Please ensure you carefully review the Terms of Use before beginning to use the Website. By accessing or using the Website, or by clicking to accept or agree to the Terms of Use when prompted, you acknowledge and agree to be bound by these Terms of Use and our Privacy Policy, accessible at https://www.eazyefly.com/, which are incorporated herein by reference. If you do not wish to agree to these Terms of Use or the Privacy Policy, please refrain from accessing or using the Website.
The Website is intended for use by individuals who are 18 years of age or older and reside in the United States, its territories or possessions, or Canada. By accessing and using this Website, you affirm that you meet these eligibility criteria. If you do not meet these criteria, please do not access or use the Website.
User Representation
By using the website you imply that:
- You are 18 years of age or older.
- You have the legal authority to create a binding legal obligation.
- All information you have provided on the website is true, accurate, and complete.
- Your use of this website is limited but not restricted to making or managing travel reservations for yourself or on behalf of someone.
- Eazyefly LLC reserves the right to request documentation for any reservation that requires further validation from the cardholder. If requested documents are not provided, the services might get canceled.
Changes to the Terms of Use
We reserve the right to revise and update these Terms of Use at our sole discretion. Any modifications become effective immediately upon posting and apply to all use of the Website thereafter. By continuing to use the Website after the revised Terms of Use are posted, you indicate your acceptance and agreement to these changes. Please check this page each time you visit the Website to stay informed of any updates, as they are obligatory for you.
License Grant for App
Subject to these Terms of Use, the Company grants you a limited, non-exclusive and non-transferable license to:
Download, install, and use the App for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you strictly following any documentation provided and amended by us from time to time in our sole discretion.
Access, stream, download, and use the content and services available through the Application on your mobile device, strictly under the Terms of Use applicable to such content and services.
You acknowledge and agree that the App is licensed to you, not sold. You do not gain any ownership rights in the App or any other rights except for the right to use the App under the granted license and subject to all terms, conditions, and restrictions outlined in these Terms of Use. The Company, along with its licensors and service providers, reserve and will retain their entire ownership, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights, unless expressly granted to you under these Terms of Use.
Updates for App
The Company develops and provides App updates from time to time in its sole discretion, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, "Updates"). Updates may also modify or remove certain features and functionalities entirely. By using the app, you agree that the company is not obligated to provide Updates or to maintain any specific features or functionalities.
Depending on your mobile device settings and internet connection:
- The app may automatically download and install available Updates.
- You may receive notifications or prompts to download and install Updates.
You are required to promptly download and install all Updates. Failure to do so may result in the app or parts of it not functioning properly. You also acknowledge that all Updates are considered part of the app and are subject to the Terms of Use.
Export Regulation and U.S. Government Rights for App
The App is subject to United States export control laws, including the U.S. Export Administration Act and its associated regulations. You are prohibited from exporting, re-exporting, or making the App accessible from any jurisdiction or country where such actions are prohibited by law, rule, or regulation. It is your responsibility to adhere to all relevant federal laws, regulations, and requirements, including obtaining any necessary export license or governmental approval, before using, exporting, re-exporting, releasing, or otherwise making the App available outside the United States.
The App is commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if you are an agency of the U.S. Government or any contractor therefore, you receive only those rights concerning the App as are granted to all other end users under license, by (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7202-4, concerning the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, concerning all other U.S. Government licensees and their contractors.
Website Access and Account Security
We have the right to cancel or amend this Website, and any service or material we offer through the Website, in our sole discretion without any prior notice. We have no liability if, for any reason, all or any part of the Website is not available for users at any time or for any period. We may restrict access to some parts of the Website or the entire Website, to users, including registered users from time to time.
You are responsible for:
- Make all arrangements necessary for you to have access to the Website.
- Assuring that anyone who accesses the Website through your internet connection is aware of these Terms of Use and agrees with them.
The website might ask users to provide registration details or other information to gain access to its resources. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. Your use of the Website requires that all information you provide is accurate, up-to-date, and complete. By registering or using any interactive features, you agree that your information is subject to our Privacy Policy, and you consent to how we handle your information according to this policy.
If you receive a username, password, or any security information, you must maintain its confidentiality and not share it with anyone else. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to inform us immediately of any breach of security, unauthorized access to or use of your username or password You also agree to ensure that you exit from your account at the end of each session. You should be aware when using your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, or if you have violated any condition of these Terms of Use.
Intellectual Property Rights
The Website and all its contents, features, and functions (including, but not limited to, information, software, text, displays, images, video, audio, and the arrangement thereof) are the property of the Company, its licensors, or other providers of such material. They are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms of Use allow you to use the Website solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Website, except in the following circumstances:
- Your computer may temporarily have copies of these materials in RAM while you access and view them
- You can store files that your web browser automatically caches to enhance display.
- You are permitted to print one copy of a reasonable number of pages from the Website for your personal, non-commercial use, with no further reproduction, publication, or distribution allowed.
If we include social media features with specific content, you may utilize the enabled features as provided.
If we offer desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device strictly for your personal, non-commercial use, subject to acceptance of our end-user license agreement for those applications.
You must not:
- Change copies of any materials from this site.
- Delete or change any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website. If you wish to make any use of material on the Website other than that set out in this section, please address your request to: [email protected]
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in violation of the Terms of Use, your right to use the Website will be terminated immediately. You must then, at our discretion, return or destroy any copies of the materials you have made. No rights, titles, or interests in the Website or any content on or obtained through the Website are transferred to you; all rights not explicitly granted are reserved by the Company. Any use of the Website not expressly allowed by these Terms of Use constitutes a breach and may violate copyright, trademark, and other laws.
Trademarks
The Company name, specific terms, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company, its affiliates, licensors, or other third parties. You must not use these marks without the Company's prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are trademarks of their respective owners.
Prohibited Uses
You may use the Website only for lawful purposes and by these Terms of Use. We reserve the right to revoke your access to the Website and any related services, products, content, or properties at any time. If we, at our sole discretion, determine or suspect that you are misusing or attempting to misuse or circumvent the Website, or are using or attempting to use the Website for any inappropriate or non-personal purposes, including any Prohibited Uses listed herein, we reserve the right to immediately terminate your access without notice. Additionally, we may pursue available legal actions or proceedings without notice to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs, and expenses, as well as injunctions or other equitable remedies.
Additionally, you agree not to:
The following are considered Prohibited Uses. You acknowledge that a violation of any of the following could result in significant damages to the Company, and you agree you are liable to the Company for any such damages, and you will indemnify the Company in the event of any claims against the Company based on or arising from your violation of any of the following.
- Use the website in any manner that violates applicable federal, state, local, or international laws or regulations (including, without limitation, laws regarding the export of data or software to and from the US or other countries).
- Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
- Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
- Use a device, software, or routine that interrupts the proper working of the Website.
- Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- Try to gain unauthorized access to, interrupt with, harm, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
- Harm the Website via a denial-of-service attack or a distributed denial-of-service attack.
- Otherwise, attempt to interfere with the proper working of the Website.
The following activities are considered Prohibited Uses. You acknowledge that violating any of these could cause significant damage to the Company. You agree to be liable for any such damages and to indemnify the Company in case of any claims arising from your violation of these terms.
User Contributions
The Website may include message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively referred to as "Interactive Services") that enable users to post, submit, publish, display, or transmit content or materials (collectively referred to as "User Contributions") to other users or persons (hereinafter referred to as "post"). All User Contributions must adhere to the Content Standards outlined in these Terms of Use.
Any User Contribution you post on the site will be regarded as non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us, our affiliates, service providers, and each of our respective licensees, and successors, and assign the right to use, reproduce, modify, perform, display, distribute, and disclose such material to third parties for any purpose.
You represent and warrant that:
- You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
- All of your User Contributions do and will comply with these Terms of Use.
You acknowledge and agree that you are responsible for any User Contributions you submit, and you, not the Company, bear full responsibility for the content, including its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.
Termination: Monitoring and Enforcement
We have the right to:
- Remove or decline to post any User Contributions at our sole discretion, with or without reason.
- Take any action regarding any User Contribution that we find necessary or appropriate in our sole discretion, including if we believe it violates the Terms of Use, including the Content Standards, infringes any intellectual property or other rights of any person or entity, threatens the personal safety of Website users or the public, or could create liability for the Company.
- Disclose your identity or other information to any third party who claims that material posted by you violates their rights, including intellectual property rights or the right to privacy.
- Take appropriate legal action, including referring matters to law enforcement, for any illegal or unauthorized use of the Website.
- Terminate or suspend your access to all or part of the Website for any or no reason, including any violation of these Terms of Use.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
We are not responsible for reviewing material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we have no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for the performance or nonperformance of the activities described in this section.
Content Standards
These content standards apply to any User Contributions and use of Interactive Services. User Contributions must comply with all applicable federal, state, local, and international laws and regulations. Without restricting the foregoing, User Contributions must not:
- Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
- Promote sexually explicit or pornographic content, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
- Infringe any patent, trademark, trade secret, copyright, or other intellectual property or rights of any other person.
- Violate the legal rights (including rights of publicity and privacy) of others or include any material that could result in civil or criminal liability under applicable laws or regulations or that may otherwise conflict with these Terms of Use and our Privacy Policy.
- Be likely to deceive any person.
- Promote any illegal activity, or advocate, promote, or assist any unlawful act.
- Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
- Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
- Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
- Give the impression that they originate from or are endorsed by us or any other person or entity if this is not the case.
Copyright Infringement
If you believe that any User Contributions violate your copyright, please send us a notice of copyright infringement to [email protected]. It is the policy of the Company to terminate the user accounts of repeat infringers.
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THIS INFORMATION. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK. WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH MATERIALS BY YOU OR ANY OTHER VISITOR TO THE WEBSITE, OR BY ANYONE WHO MAY BE INFORMED OF ANY OF ITS CONTENTS.
This website features content from third parties, including materials contributed by other users, bloggers, third-party licensors, syndicators, aggregators, and reporting services. All statements and opinions expressed in these materials, as well as all articles, responses to questions, and other content, aside from the content provided by the Company, are solely the opinions and responsibility of the individuals or entities providing those materials. These materials do not necessarily represent the opinion of the Company. We are not responsible or liable to you or any third party for the content or accuracy of any materials provided by third parties.
Use of Information You Provide/Telephone Consumer Protection Act Consent
When using the Website, you will be asked to provide certain personal information and will have the ability to store information on our Website. Some of this information will be shared with our Travel Service Providers, who require it to respond to your service requests. By providing this information or submitting a request, you are expressly consenting to be contacted by us and our Travel Service Providers via phone, fax, email, mail, text (SMS) messaging, push notifications, or other reasonable communication methods. This applies to any of your contact numbers or addresses, regardless of whether you are on any federal, state, or local "Do Not Call" lists, to provide services, manage your account, address account-related matters, or other purposes related to your service request and our business, including marketing. You also authorize us to send automated and/or prerecorded calls regarding our services and your requests, as well as calls from Travel Service Providers, to any landline or mobile phone number you have provided. You consent to the use of automated phone technology, including auto-dialed and prerecorded messages, by Eazyefly and the Travel Service Providers to communicate with you about your account, service usage, website updates, and promotional communications. If the contact number you provided is no longer valid, you agree to promptly inform us. You confirm that you have obtained and can convey the consent of any authorized users on your account to be contacted by us as outlined in this section. All consents provided here will remain effective even if your account is canceled. You acknowledge that Eazyefly or the Travel Service Providers may record customer service calls, with your notice and consent, to assist with customer support. For full details on our information usage, please refer to our Privacy Policy at Eazyefly- Privacy Policy
TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS, OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO Eazyefly AND THE TRAVEL SERVICE PROVIDERS, AND CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A REQUEST, INCLUDING BUT NOT LIMITED TO SOMEONE ELSE'S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS, OR PHONE NUMBER OR A RANDOM OR MADE-UP NAME, ADDRESS, E-MAIL, OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO EAZYEFLY AND EACH TRAVEL SERVICE PROVIDER WHO ACCEPTS SUCH REQUESTS.
Online Purchases and Other Terms and Conditions
All purchases through our Website or other transactions for the sale of services or information formed through the Website or as a result of visits made by you are governed by our Terms of Sale, which are hereby incorporated into these Terms of Use
Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.
Website Linking and Social Media
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part.
This Website may provide certain social media features that enable you to:
- Link to specific content on this website from your own or certain third-party websites.
- Share emails or other communications containing specific content or links from this website.
- Display limited portions of content from this website on your own or certain third-party websites.
You may use these features solely as they are provided by us, solely concerning the content they are displayed with, and otherwise by any additional terms and conditions we provide concerning such features. Subject to the foregoing, you must not:
- Creating links from websites not owned by you.
- Displaying or making the website or its portions appear to be displayed (e.g., through framing, deep linking, or in-line linking) on any other site.
- Linking to any part of the website other than the homepage.
- Taking any action regarding the materials on this website that conflicts with other provisions outlined in these Terms of Use.
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice at our discretion.
Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. WE HAVE NO CONTROL OVER THE CONTENTS OF THOSE SITES OR RESOURCES AND ACCEPT NO RESPONSIBILITY FOR THEM OR FOR ANY LOSS OR DAMAGE THAT MAY ARISE FROM YOUR USE OF THEM. IF YOU DECIDE TO ACCESS ANY OF THE THIRD-PARTY WEBSITES LINKED TO THIS WEBSITE, YOU DO SO ENTIRELY AT YOUR OWN RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF USE FOR SUCH WEBSITES.
Geographic Restrictions
The owner of the Website is based in the state of Tennessee in the United States of America. We provide this Website for use only by persons located in the United States of America and Canada. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States of America. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States of America, you do so on your initiative and are responsible for compliance with local laws. If you are a resident of a country other than the United States of America or Canada, you must not transact business with or through the Website.
No Agency Relationship
The Company does not agree to act as your agent or fiduciary in providing services through the Website.
Third Parties
If you use the Website to submit requests for or on behalf of a third party such as a family member or a traveling companion, you are responsible for any error in the precision of information provided in connection with such use; including, but not limited to, the billing address and phone number of the credit card holder. These should match what is on file with their financial institution. In addition, you must inform the Third-party of all terms and conditions (including these Terms of Use) applicable to all products or services obtained through this website including all rules and restrictions applicable thereto. If you are using this Website for or on behalf of a party, you agree to compensate and hold each Covered Party harmless from and against any penalties, losses, damages, suits, and claims (including the costs of defense), relating to the Third-party's or your failure to fulfill any of its obligations as described above. You are directly responsible for any request submitted including for total charges and performance obligations. You accept that in no event will the Company be required to refund any amounts.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files or other information available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED OR OTHERWISE MADE AVAILABLE ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION CONCERNING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE SUITABLE, AVAILABLE, ACCURATE, RELIABLE, COMPLETE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY FAILURES CAUSED BY SERVER ERRORS, MISDIRECTED TRANSMISSIONS, FAILED INTERNET CONNECTIONS, INTERRUPTIONS IN THE TRANSMISSION OR RECEIPT OF TICKET ORDERS OR, ANY COMPUTER VIRUS OR OTHER TECHNICAL DEFECT, WHETHER HUMAN OR TECHNICAL. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CAN BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
TO THE EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS (EACH A “COVERED PARTY” AND COLLECTIVELY, THE “COVERED PARTIES”) BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: (I) LOSS OF GOODWILL, PROFITS, BUSINESS INTERRUPTION, DATA OR OTHER INTANGIBLE LOSSES; (II) YOUR INABILITY TO USE, UNAUTHORIZED USE OF, PERFORMANCE OR NON-PERFORMANCE OF THE WEBSITE; (III) UNAUTHORIZED ACCESS TO OR TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS; (IV) THE PROVISION OR FAILURE TO PROVIDE ANY SERVICE; (V) ERRORS OR INACCURACIES CONTAINED ON THE WEBSITE OR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE; (VI) ANY TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; (VII) ANY PROPERTY DAMAGE INCLUDING DAMAGE TO YOUR COMPUTER OR COMPUTER SYSTEM CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS, DURING OR ON ACCOUNT OF ACCESS TO OR USE OF THE WEBSITE OR ANY WEBSITES TO WHICH IT PROVIDES HYPERLINKS; OR (VIII) DAMAGES OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, ANY DELAY OR INABILITY TO USE THE WEBSITE, OR ANY INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THE WEBSITE. THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. FURTHER, THE TRAVEL SERVICE PROVIDERS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE COVERED PARTIES. TO THE EXTENT PERMITTED BY LAW, THE COVERED PARTIES DO NOT ASSUME LIABILITY FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT, OR DELAY DUE TO AN ACT OR OMISSION OF A TRAVEL SERVICE PROVIDER, INCLUDING, WITHOUT LIMITATION, AN ACT OF NEGLIGENCE OR THE DEFAULT OF A TRAVEL SERVICE PROVIDER, OR AN ACT OF GOD. FURTHER AND TO THE EXTENT PERMITTED BY LAW, NO RESPONSIBILITIES ARE ACCEPTED FOR ANY DAMAGE AND/OR DELAY DUE TO SICKNESS, PILFERAGE, LABOR DISPUTES, BANKRUPTCY, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRAINTS, WEATHER, TERRORISM OR CAUSES BEYOND THE COVERED PARTIES' CONTROL. NO RESPONSIBILITY IS ACCEPTED FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, FAILURE TO MAKE CONNECTIONS, RE-ROUTING OR ACTS OF ANY GOVERNMENTAL AUTHORITY. No Covered Party shall be held liable for any Travel Service Provider's failure to meet warranties, including implied warranties of fitness or merchantability, nor for any other misconduct by a Travel Service Provider (including tort liability) regarding products and/or services offered through this Website. Additionally, no Covered Party shall be accountable for a Travel Service Provider's non-compliance with this Agreement or with relevant federal, state, provincial, and local laws. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, as well as its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any airline debit memos or credit card chargebacks arising from or related to:
- Issues caused by your actions concerning the underlying airline, hotel, or rental car service.
- Unauthorized charges made by family, friends, associates, or other third parties with direct access to your credit card.
Jurisdiction And Governing Law
All issues concerning the Website and these Terms of Use, including any disputes or lawsuits emerging from or related to them (even those not based on contract), will be governed by and interpreted according to the internal laws of the State of Ohio. This applies without regard to any choice or conflict of law principles or rules (whether from Ohio or any other jurisdiction).
Any legal action or proceeding related to these Terms of Use or the Website must be brought exclusively in the federal courts of the United States or the courts of the State of Ohio, located in the City of Cleveland and County of Cuyahoga. However, we reserve the right to pursue any legal action against you for breaching these Terms of Use in your country of residence or any other relevant country. By agreeing to these Terms of Use, you waive any objections to jurisdiction and venue in such courts.
Arbitration
Customer satisfaction is important to the Company. If you have a problem or dispute, we will try to resolve it. If we are unsuccessful, you may pursue your claim as explained in this section. You agree to allow us to resolve any problem, dispute, or claim relating in any way to the Company Website; any dealings with our customer service agents; the purchase, use, or performance of any services or products available through the Website; any representations made by the Company; or our Privacy Policy (collectively, "Claims") by providing notice to us at the following address: [email protected]. If we are unable to resolve such claims within 60 days, you may seek relief through arbitration or small claims court, as set forth below
PLEASE READ THIS PROVISION CAREFULLY. IT REQUIRES THAT ANY AND ALL CLAIMS MUST BE RESOLVED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT, AND IT PREVENTS YOU FROM PURSUING A CLASS ACTION OR SIMILAR PROCEEDING IN ANY FORUM. THESE LIMITATIONS APPLY TO ANY CLAIMS AGAINST THE COMPANY, ITS SUBSIDIARIES OR AFFILIATES, OR ANY TRAVEL SERVICE PROVIDERS OR COMPANIES OFFERING PRODUCTS OR SERVICES THROUGH THE WEBSITE.
IN ARBITRATION, A DISPUTE IS RESOLVED BY AN ARBITRATOR, NOT A JUDGE OR JURY. THE ARBITRATOR'S DECISION WILL IN MOST INSTANCES BE FINAL AND BINDING, WITH NO RIGHT OF APPEAL. ARBITRATION PROCEDURES ARE OFTEN MORE LIMITED THAN COURT PROCEDURES.
By using the Website, you, any third party, and the Company agree that any dispute, including those concerning the applicability or validity of this arbitration provision, will be settled exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") under Tennessee law. However, no dispute may be brought or arbitrated as a class action or consolidated with another person's dispute, nor may it proceed based on claims brought in a purported representative capacity (whether on behalf of the general public, other users, or individuals). This agreement covers all disputes, including those that arose before entering into this agreement.
As an exception to arbitration, you, any party, and the Company retain the right to pursue in a small claims court located in the federal judicial district that includes your or the Third-party's billing address at the time of the Claim, any Claim that is within the court's jurisdiction and proceeds on an individual basis. All Claims you or a third party bring against the Company, its subsidiaries or affiliates, or any travel service providers or companies offering products or services through the Website must be resolved following this Arbitration section. All Claims filed or brought contrary to this section shall be considered improperly filed and void.
If you decide to seek arbitration, you must first send, by certified mail, a written Notice of Dispute ("Notice") addressed to: Eazyefly, NGS Solutions LLC, 9005 Overlook Blvd. Suite 100, Brentwood, TN 37027. The Notice must (i) describe the nature and basis of the Claim; and (ii) set forth the specific relief sought. If the Company and you, or the Company and any Third party, do not reach an agreement to resolve the Claim within 60 days after the Notice is received, you, or the Third party, may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you, any third party, or the Company is entitled.
The arbitration shall be held at a location determined by AAA under the Rules and Procedures (provided that such location is reasonably convenient for you or any third party asserting a Claim), or at such other location as may be mutually agreed upon.
If any claim is determined not to be arbitrable and proceeds in a court other than a small claims court, it must be filed exclusively in the United States District Court of Williamson County, Tennessee. By agreeing to these terms, you consent and submit to the personal jurisdiction of these courts to adjudicate any such claims not subject to arbitration and not pursued in a small claims court. Furthermore, you agree that these claims will be resolved on an individual basis, without the option of class action. You also agree that any claims or other matters arising from such disputes, whether based on contract, tort, statute, or otherwise, will be governed by the laws of the State of Ohio. This choice of law applies without consideration of conflicts of laws principles that might apply to the laws of another jurisdiction.
YOU AND ANY THIRD PARTY FURTHER AGREE THAT NO PROCEEDING AGAINST THE COMPANY, ITS SUBSIDIARIES OR AFFILIATES, OR ANY TRAVEL SERVICE PROVIDERS OR COMPANIES OFFERING PRODUCTS OR SERVICES THROUGH THE WEBSITE (UNDER THIS PROVISION OR OTHERWISE) MAY PROCEED AS A CLASS ACTION, BE JOINED WITH ANOTHER PERSON'S CLAIM, OR PROCEED ON A BASIS INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY (EITHER ON BEHALF OF THE GENERAL PUBLIC OR OTHER USERS OR PERSONS). ANY AND ALL PROCEEDINGS TO RESOLVE CLAIMS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS. IN ADDITION, NO ARBITRATION PROCEEDING UNDER THIS PROVISION SHALL BE CONSOLIDATED OR JOINED IN ANY WAY WITH ANY OTHER ARBITRATION PROCEEDING WITHOUT THE EXPRESS WRITTEN CONSENT OF ALL PARTIES. If you are unable to pay the filing fee, the Company will pay it for you.
Notwithstanding any other provision of law or any of the Rules and Procedures established by AAA which may be to the contrary, the Company will not be entitled to seek reimbursement of its attorney's fees for any Claim the arbitrator finds to be non-frivolous.
Except for the class action waiver mentioned earlier, if any part of this arbitration provision is found to be weak, unenforceable, illegal, or otherwise conflicts with the Rules and Procedures established by AAA, the rest of this arbitration provision will still be effective. It will be interpreted according to its terms as if the invalid, unenforceable, illegal, or inconsistent provision were not included here. However, if the class action waiver mentioned earlier is determined to be invalid, unenforceable, or illegal, then the entire arbitration provision will be void, and neither you nor any third party, nor the Company, will be allowed to resolve their dispute through arbitration.
Arbitration rules and forms may be obtained from AAA at http://www.adr.org or by calling AAA at 1-800-778-7879.
IF YOU OR ANY THIRD PARTY DO NOT CHOOSE TO ACCEPT THIS BINDING ARBITRATION PROVISION, YOU OR SUCH THIRD PARTY MUST NOTIFY THE COMPANY IN WRITING BY CERTIFIED MAIL WITHIN THIRTY (30) DAYS OF YOUR PURCHASE OR BEFORE YOU BEGIN TO USE THE SERVICES PURCHASED ON THIS SITE, WHICHEVER DATE IS SOONER. SUCH NOTICE SHALL BE SENT TO THE NOTICE ADDRESS DEFINED HEREINABOVE. IF YOU SO NOTIFY US BY THAT TIME THAT YOU DO NOT ACCEPT THE BINDING ARBITRATION PROVISION, YOU AND ANY SUCH THIRD PARTY MAY NOT CONTINUE TO PURCHASE SERVICES OR PRODUCTS ON THIS WEBSITE UNLESS AND UNTIL THE COMPANY NOTIFIES YOU OR SUCH THIRD PARTY OTHERWISE. THE COMPANY SHALL HAVE THE RIGHT TO PROHIBIT YOUR AND SUCH THIRD PARTY'S FUTURE PURCHASE OF SERVICES OR PRODUCTS ON THIS WEBSITE.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver and Severability
No waiver by the Company of any term or condition outlined in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Agreement
The Terms of Use, our Privacy Policy, and Terms of Sale constitute the sole and entire agreement between you and Eazyefly concerning the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, concerning the Website. The parties hereby confirm their express agreement that this agreement and all documents directly or indirectly related thereto shall be in English. LES PARTIES RECONNAISSENT LEUR VOLANTE EXPRESSE QUE LA PRESENTE CONVENTION AINSI QUE TOUS LES DOCUMENTS QUI S'Y RATTACHENT DIRECTEMENT OU INDIRECTEMENT SOIENT REDIGES EN LANGUE ANGLAISE.
Concerns and Comments
- This website is operated by Eazyefly, NGS Solutions LLC, 9005 Overlook Blvd. Suite 100, Brentwood, TN 37027
- All notices of copyright infringement claims should be sent to [email protected]
- All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: [email protected]
Booking Services
The terms contained within this Booking Services section supplement the information contained within the Eazyefly Terms of Use and apply to those individuals who use this Website to book Travel Services. All other Terms of Use remain in full force and effect.
You agree to comply with the terms and conditions set forth by any Travel Service Provider (e.g., airlines, hotels, car rental companies, etc.) that provide services directly or indirectly connected to your use of the Website and any purchases made on or through it. This includes obligations such as timely payment of all amounts due and adherence to the Travel Service Provider's regulations and restrictions regarding the availability and utilization of fares, products, or services. Any breach of these rules or conditions may lead to consequences such as reservation or purchase cancellation, denial of access to flights, hotels, or rental cars, forfeiture of payments made for such reservations or purchases, and potential charges debited from your account by the Company to cover costs incurred due to the violation. You are solely responsible for any charges, fees, taxes, or assessments arising from your use of the Website.
YOU AGREE THAT THE COMPANY IS NOT LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS, LOST SAVINGS, AND OTHER INTANGIBLE LOSSES), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH THE PERFORMANCE OR NONPERFORMANCE OF ANY TRAVEL SERVICE PROVIDER, INCLUDING, BUT NOT LIMITED TO, NONPERFORMANCE RESULTING FROM BANKRUPTCY, REORGANIZATION, INSOLVENCY, DISSOLUTION OR LIQUIDATION, REGARDLESS OF THE COMPANY'S KNOWLEDGE OF THE POSSIBILITY OF ANY SUCH DAMAGES. YOU AGREE THAT YOUR SOLE RECOURSE FOR NON-PERFORMANCE RESULTING FROM BANKRUPTCY, REORGANIZATION, INSOLVENCY, DISSOLUTION, OR LIQUIDATION OF A TRAVEL SERVICE PROVIDER IS TOWARD SUCH TRAVEL SERVICE PROVIDER AND NOT TOWARD THE COMPANY.
The Company does not have any specific expertise regarding the suitability of disabled individuals for any reservations. For details regarding the suitability of disabled persons for reservations, please reach out to the Travel Service Provider directly.
General Travel Services Terms
International Travel: Passports, Visas, Disinsection and Hazards
Please be aware that travel to certain destinations may involve greater risk than other destinations. YOU REPRESENT AND WARRANT THAT YOU MEET ALL APPLICABLE FOREIGN ENTRY REQUIREMENTS AND HAVE ALL REQUIRED DOCUMENTATION. The Company urges you to review travel prohibitions, warnings, announcements, and advisories issued by the United States Government before booking travel to international destinations. Information relating to particular international destinations can be found at the following websites: www.dot.gov, www.tsa.gov, www.faa.gov, www.treas.gov/ofac and www.cbp.gov. Regarding possible foreign entry requirements, more information can be found at the following address: https://travel.state.gov/content/passports/en/country.html. For travel warnings and advisories from the State Department, more information can be found at the following address: https://travel.state.gov/content/passports/en/alertswarnings.html For foreign health requirements and dangers, more information can be found at the following address: https://wwwnc.cdc.gov/travel
According to the Department of Transportation's website, disinsection is allowed under international law to safeguard public health, agriculture, and the environment. The World Health Organization and the International Civil Aviation Organization outline two methods for disinfecting aircraft: one involves spraying the cabin with an aerosol insecticide while passengers are on board, and the other entails treating interior surfaces with a residual insecticide when passengers are not on board (known as the residual method). American Samoa has implemented a third approach where aircraft are sprayed with an aerosol insecticide while passengers are not on board. Although the Report of the Informal Consultation on Aircraft Disinsection sponsored by the World Health Organization (November 6-10, 1995) concluded that aircraft disinsection if performed appropriately, would not present a risk to human health. The report also noted that some individuals may encounter temporary discomfort following aircraft disinsection by aerosol application. Under the Chicago Convention, which governs international civil aviation, a country could charge a disinsection requirement should it sense a threat to its public health, agriculture, or environment. Therefore, it is advisable to consult your travel agent or airline reservations agent when making flight bookings or if you have queries regarding the policies at your destination. For additional details on disinsection procedures or to access a list of airline contacts and countries mandating disinsection, please visit the Department of Transportation's website at the following URL:http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.html
BY OFFERING OR FACILITATING TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH INTERNATIONAL DESTINATIONS IS ADVISABLE OR WITHOUT RISK, AND WE ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO ANY SUCH DESTINATIONS.
Currency and Exchange Rates
Purchases made on the Website may involve transactions in various currencies, depending on your IP address or the currency you select during checkout. The currency displayed at checkout will be used for charging. When using a debit or credit card for purchases through the Website, please be aware that fluctuations in exchange rates may cause differences between the amount charged to your card and any estimated charge amount provided, based on the exchange rate at the time of reservation versus the rate when the charge appears on your card statement. This difference may be calculated using third-party application program interfaces or other methods as designated by us later on. In the event we determine we must credit your account, we will refund the exact amount in the currency initially charged. We will not be responsible for any exchange rate fluctuations that may cause variances in your debit or credit card statement. Some banks and credit card companies impose fees for transactions, without limitation for international transactions. Your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed without limitation if the bank that issued your credit card is located outside of the United States of America. Booking international travel could be classified as an international transaction by your bank or card company. Your bank determines both the currency exchange rate and any foreign transaction fees. If you have inquiries regarding these charges or the exchange rate used for your booking, please reach out to your bank.
Credit/Debit Cards
Credit and debit cards issued in the USA, Canada, and several other countries are accepted by the company, including those with AE/AP billing addresses.
It should be noted that multiple charges may be billed to your credit/debit card that amount to the total and final price to be paid by you.
If your credit/debit card or other payment method is not accepted or processed for any reason, you will receive a notification within 24 hours. Non-credit/debit card payments may require more than 24 hours for notification.
In case there is a change in the price of the airfare or any other change before the successful completion of the payment process, you may be notified of this change. Please note that you have the right to accept or decline this transaction only after you have received the notification for the change. Should you decide to decline this transaction, your credit/debit card will not be charged.
For your online safety, certain transactions may not be processed if they are identified as high-risk by our analytic systems. Such transactions will only proceed once they have been verified as safe by our credit card verification team. We may contact you, your bank, or your credit/debit card company to verify the validity of these transactions.
Discounts and Offers
Promo codes are valid for flight bookings exclusively and must be applied during checkout. They provide discounts on service fees, whether they are seen on our website, or received via newsletters, Social Media, or other marketing channels. These promo codes cannot be combined with other promotions. We reserve the right to withdraw promo codes, adjust discount values, or limit their use without prior notice. Each promo code is valid for a single use per customer. Discounts are calculated based on the service fees for the transaction, capped at the promo code's value or the service fee amount, whichever is lower.
Please Note
Eazyefly may issue certain promo codes that are usually valid for online travel bookings and reservations. However, some of the Eazyefly promo codes can only be used over the call by contacting our customer service center.
We request you sign up for our newsletters to receive promo codes through emails.
The maximum discount that one can avail from Eazyefly promo codes is the value of our service fee and/or "Traveler Assist" fee.
The promo codes issued by Eazyefly are non-transferable. They can neither be sold further nor bartered. They hold no cash value.
To avail of the discount, you must enter a valid promo code in the designated section on the payment page. If the code is entered incorrectly, the discount cannot be applied and will not be valid. In case of technical issues where the code is not accepted or the promo code section is not visible, you have the option to cancel your purchase of the product or service. However, please note that promo codes cannot be applied after the purchase has been completed under any circumstances.
Promo codes offered by Eazyefly are subject to change and can be withdrawn at any time without any prior notice.
Issues arising out of technical errors have no other recourse except the right to not make the purchase.
If an offer is revoked, the promo code will become invalid. The website and the system therein, shall not accept the promo code. You may then choose to continue booking according to the original price or not make the purchase.
The final price displayed (inclusive of promo code or not) will be the amount charged/billed. After the purchase, there will be no credits/discounts applied for any reason(s).
The promo codes issued by Eazyefly cannot be combined with any other offer.
We reserve all the right to deny and decline any transaction even after a booking is completed and a booking receipt is issued, if there is any error in the promo code value.
The promotional code applies exclusively to our transaction service fees. The discount amount will vary based on the transaction service fees applied to each specific ticket or travel reservation. The discount will be calculated up to the total service fees for that transaction, or up to the maximum value specified by the promo code per transaction, whichever is lower.
Airline Booking Terms
Travel Plan Changes, Rules, and Price Changes
Airline tickets purchased through the Website are governed by the published conditions of carriage and regulations, which include cancellation policies and other terms of use set forth by the respective airline and its offerings. The contract of carriage that applies when tickets are issued is directly between the airline and the passenger. Airlines maintain the authority to modify flight times and schedules at any point, potentially resulting in changes that do not align with the Company’s contractual obligations. Additionally, airlines may, at their discretion, alter or cancel flights and itineraries.
The Company strives to ensure the accuracy of prices and information concerning its airline services. Airlines supply the Company with pricing and related details for these services. In cases where a service is mistakenly listed or provided at an incorrect price or with inaccurate information due to typographical or other errors in pricing or service details from an airline, both the Company and/or the airline reserve the right to refuse or cancel any orders placed for such services before your payment method is charged.
Frequent Traveler Points
Frequent traveler awards, upgrades, vouchers, and other discounts or incentives may not apply to the Company's airline services.
Code Share
Airlines frequently establish "code share" agreements with specific airline partners. This arrangement allows one airline to market flights on certain routes that are operated by another airline under contract. The operating carrier, indicated as "operated by," is responsible for flying the aircraft to the destination. Generally, passengers check in with the operating carrier, but it's advisable to confirm the check-in location with the airline from which you purchased your ticket.
Hazardous Materials
Federal law prohibits carrying hazardous materials on aircraft either in your luggage or on your person. Violating this law can lead to imprisonment for up to ten years and fines exceeding $250,000, depending on the circumstances (49 U.S.C. 5124). Hazardous materials encompass substances such as corrosives, radioactive materials, compressed gasses, flammable liquids, and solids, oxidizers, explosives, and poisons. Examples include tear gasses, fireworks, paints, lighter fluid, oxygen bottles, and radio-pharmaceuticals. However, there are exceptions for small quantities (up to 70 ounces total) of medicinal and toiletry items in your luggage, as well as certain smoking materials carried on your person.
See http://www.faa.gov/about/office_org/headquarters_offices/ash/ash_programs/hazmat/passenger_info/ for additional information.
Prohibited Practices
You agree not to purchase a ticket(s) containing travel segments you will not use, such as "point-beyond", "hidden-city", or "back-to-back tickets" if prohibited by the applicable airline. You also agree not to purchase a round-trip ticket that you plan to use only for one-way travel if prohibited by the applicable airline. You acknowledge that most airlines prohibit all such practices/tickets and that we do not guarantee the applicable airline will honor your ticket(s) if you engage in such practices. You agree to indemnify the Covered Parties against airline claims, based on these or any other prohibited practices, for the difference between the full fare of your actual itinerary and the value of the ticket(s) you purchased.
Flight Segments
The majority of airlines stipulate that flight coupons must be utilized sequentially. If you fail to cancel any unused portions of your flight itinerary before the departure of any segment, you may risk forfeiting the full value or a proportion of your airline ticket by the fare regulations of the airline.
Tax and Fee Charges on Published Price Airline Tickets
Government taxes and fees, as well as airline fees, may be included in your fare or shown separately on your checkout page to outline your trip cost. The ticket price is subject to the tax rates applicable at the time of purchase. Travelers may be liable for any retroactive tax rate increases. For international flights, additional exit and entry fees not included in the trip cost may be itemized separately on the checkout page and charged accordingly. Published price airline itineraries involving multiple carriers may incur a non-refundable fee per ticket. Additional fees such as paper ticket fees, itinerary change fees, cancellation or refund fees, baggage fees, and entry or exit fees for certain international flights may also apply to your itinerary. The Company is not liable for any taxes, duties, or fees except its income tax.
Paper Ticket Fees
Service fees (i.e., for use of travel agencies) may apply via certain third-party vendors. Such service fees can vary depending upon the vendor/agency and may be charged on a per-ticket basis. If your itinerary needs paper tickets to be printed, shipping and handling fees may be charged. If your tickets are returned because they have been rerouted or are undeliverable, there may be an additional handling fee charged to you.
Itinerary Changes
Itinerary changes, if approved by the airline fare rules, may have a change fee authorized by the airline. Such change fees are charged on a per-ticket basis and vary by market, airline, and specific fare rules, but vary between $75.00 and $300.00 (USD). Itinerary change fees may surpass such amounts and itinerary changes may not be available. Such change fees are charged in addition to any applicable difference between ticket prices.
Additionally, any changes to your itinerary that are made through the Company may incur additional processing fees.
Cancellation and Refund
- The airline tickets cost and the service fees charged for booking are non-refundable after 24 hours.
- Any cancellation beyond 24 hours is subject to the rules of the concerned airline. However, a cancellation fee will be applicable.
- Tickets can be canceled within 24 hours of booking for a fee via calling our 24/7 customer support.
- In case of a no-show, the ticket is non-refundable and the whole amount is forfeited by the airline. To avoid a no-show, kindly notify us at least 4 hours before the flight departure.
- As per the airline's policy, once a ticket is purchased, changes in the passenger name(s) are not allowed. Any changes made to the itinerary are restricted and are subject to the rules of the concerned airline.
- Tickets from all the low-cost airlines purchased within 7 days (168 hours) of the travel date are non-refundable after the time of purchase.
All cancellations about airline tickets need to be done over the phone only. We will only accept refund requests if the below-mentioned conditions are met:
- If you have placed a request for cancellation and refund with us, provided that the fare rules allow for cancellation and refunds.
- If you do not fail to show up for your flight, a "no-show" occurs when a passenger fails to board the flight without informing the airline. Typically, bookings marked as "no-show" are not eligible for refunds or waivers from the supplier.
- We are in a position to secure waivers from suppliers while processing the requested cancellation and refund. However, it may not always be possible for us to do so.
We are not able to provide any specific time frame about the time that may be required to process the requested refund. All refund requests follow a strict step-by-step process. Once you've submitted your cancellation request to our customer service agent, you will receive an email notification confirming that we have received your request. However, receiving a notification does not ensure that you will receive a refund. The e-mail notification is just an acknowledgment that your request has been received and provides you with a tracking number. Upon receiving your request for cancellation and refund, we will contact the suppliers such as airlines, hotels, and rental car companies to generate a waiver, only if it is eligible for a refund. The decision of the supplier will be final and we will notify you about it.
Our service fees linked to the initial reservation or booking cannot be refunded. Please note that our ability to secure requested refunds depends entirely on the suppliers' decisions. Refunds are only possible if airline/supplier rules permit such refunds. Once the requested refund has been approved by the supplier, it may take about 60-90 days; from receiving your request to receiving credit on your statement. Apart from the airlines' and other suppliers' refund fees, Cheapflightsfares will charge a post-ticketing service fee, as and when applicable. All the refund fees charged are on a per-passenger, per-ticket basis.
The fee for a refund is only valid if the supplier has authorized the refund or if a waiver has been obtained. If the supplier does not process the requested refund, we will refund the post-ticketing service fees that were charged by us. However, this policy does not cover our booking fees for the original travel reservation or booking.
Web Check-in
Without limiting any other terms, by electing to add the automatic Web Check-in to a booking, the consumer agrees to be bound by the airline Terms, Conditions of Carriage, and all other applicable carrier rules, and consents to Eazyefly making such acknowledgments on behalf of consumer at the time of check-in.
Seats, Meals, Frequent Flyer, and Other Special Requests
Please keep in mind that the seats, meals, frequent flyers, and any other special requests placed by you are treated as requests only. In case of cancellation, our service fee of up to $10 as well as Paid seat charges for making such a special request on your behalf is subject to a no refund. We do not assume any responsibility in claiming that the seat(s) you have selected will be assigned to you. Similarly, we cannot assure you that your meal(s), frequent flyer, and other special requests will be honored by the airline. Therefore, it is advised that you contact the respective airline directly to get a confirmation on these requests before the scheduled departure date.
Baggage Fees and Policy
It's becoming increasingly common for airlines to impose fees for the first checked-in bag, so it's wise to pack lightly to minimize baggage expenses. You can visit our Baggage Fees page to get details about the baggage fees charged by individual airlines. In case you are traveling with excess baggage, you will be required to pay an excess baggage fee depending on the airline and their baggage policy. Every airline's baggage policy varies and the baggage fee could range from $15 to $200 and even more given the size, weight, and number of bags. However, in the event of cancellation, our service fee and baggage fees for certain airlines stand non-refundable. We ensure that the updated details on baggage fees are made available but it is highly advised that you directly contact the airline for their latest baggage policy.
Baggage and Other Fees
Some airlines may require you to pay additional fees at the airport for certain services and/or if you exceed certain limits (for example: baggage weight limits) as dictated by the airline. In addition, some airlines do not offer any free baggage allowance. During the booking process, each airline under consideration should be consulted directly for complete information about its baggage and any other applicable fees.
Entry/Exit Fees
Some countries or airports charge fees upon entering and/or exiting the country. These fees are not included in the ticket price or the taxes and fees we display on the Website. You acknowledge that you are responsible for all such fees. For more information on countries' entry and/or exit fees, we suggest visiting www.travel.state.gov before your departure.
Round Trip
All rules and regulations are governed by the airline.
One Way
All rules and regulations are governed by the airline.
Multi-city
All participating airlines' rules and regulations may apply and may differ according to the concerned airlines.
Combo Fare
- Comprises of two or more one-way tickets
- Terms and conditions differ for each ticket depending on the airline
- Changes or cancellations executed on one ticket do not apply to another ticket
- Changes to any ticket carries a separate charge
- The customer must take responsibility for any changes or cancellations made to the itinerary
- Upgrade benefit is inclusive of
- Selection of Seats
- Carry-on bag
- General Boarding
The itinerary consists of multiple one-way tickets, each governed by different terms and conditions depending on the airline. To modify the itinerary, each ticket must be changed individually, with a separate change fee applicable to each ticket.
Disclaimer: Air carriers and other Airline Service Providers providing travel or other services on our portal are independent vendors and not agents or employees of eazyefly.com. Eazyefly shall not be liable for any acts, defects, omissions, claims, assurances, infringements or negligence on the part of any other Travel Service Provider or any personal harm, loss of life, damage to property or any other damage or expense occurring therefrom. Eazyefly shall not be liable and shall not recover any extra costs, omissions, delays, rerouting or actions by any government or authority in the event of any mistake, suspension, overbooking, assault or other cause beyond immediate control.